AI NARRATIVE & ADOPTION ADVISORY

Brand Building in the Age of AI

I help organizations launch AI-powered products and services, build trust with consumers, and drive AI adoption.

AI success won't be driven solely by the quality of the technology; it will be determined by the public’s willingness to trust, use, and advocate for it.

THE METHODOLOGY

A Human-First Approach to Scaling AI Businesses

Too many organizations rushing AI adoption overlook the ultimate driver of success: public understanding, transparent communication, and meaningful user context.Through strategic positioning and narrative clarity, I bridge the gap between complex AI innovation and lasting public trust.

01 /

Clear Narrative

Translating technical AI capabilities into transparent, high-value brand positioning.

02 /

Public Trust

Navigating data privacy, ethical frameworks, and buyer skepticism.

03 /

User Adoption

Creating intuitive messaging that drives long-term product engagement.

ADVISORY LEADERSHIP

Shannon Kimberly Edwards

AI Adoption & Public Trust Advisor | Narrative Strategist | Author

You built the product. I help the world understand why it matters.

For over 25 years, I've guided companies through market entry, category-defining positioning, strategic partnerships, and tier-1 media expansion.

  • Computer Vision First Mover: Led development of early computer vision shopping app

  • Advisory & Governance: Advises NYSED and NYC Schools on data privacy and AI adoption

  • Strategic AI Consulting: AI adoption advisor for high-growth commerce and consumer platforms

  • Published Author: Author of AI for Families: Ultimate Guide to Mastering AI

  • Certified Technologist: Certified Emerging Ethical Technologist (CEET)

ADVISORY SERVICES

Core Capabilities

01 / AI Adoption StrategyDeveloping practical roadmaps that increase internal participation, user confidence, and long-term product adoption.
02 / Public Trust & Narrative PositioningTranslating complex AI architectures into transparent, high-credibility messaging that eliminates market skepticism.
03 / Stakeholder & Community EngagementDesigning participatory frameworks that involve key stakeholders early—turning potential critics into active advocates.
04 / Crisis & Trust-Centered CommunicationsDeploying proactive comms strategies that clarify ethical AI usage, mitigate PR risk, and maintain public trust.

EXPERIENCE AND ADVISORY ROLES

EXECUTIVE BACKGROUND

Shannon Kimberly Edwards

AI Adoption & Public Trust Advisor | Narrative Strategist | Author

Shannon Edwards is an AI adoption and public trust advisor, narrative strategist, and global market entry leader with over two decades of executive experience guiding technology companies through high-growth international expansion.She specializes in helping founders and executive teams translate complex, disruptive technical innovations into category-defining market positioning that earns buyer trust, secures Tier-1 media coverage, and accelerates revenue in new markets.

  • Global Brand & Market Scaling: Executive leadership roles at ShopStyle (POPSUGAR), Shopping.com (eBay), Vestiaire Collective, and Styloko, driving market entry, international expansion, and brand architecture across North America and Europe.

  • Computer Vision & Commerce Innovation: Early pioneer in emerging tech commercialization—led the development and go-to-market launch of an early computer vision shopping application in 2015.

  • Governance & Public Sector Advisory: Advises the New York State Education Department (NYSED) and NYC Public Schools on AI adoption, data privacy, and ethical technology implementation..

  • Media & Public Authority: Regular international technology and media contributor, featuring on BBC, CNBC, CNN, and Sky News to analyze consumer tech trends, public trust, and AI transformation.

  • Author & Certified Technologist: Author of AI for Families: Ultimate Guide to Mastering AI and Certified Emerging Ethical Technologist (CEET).

  • Education: B.A. from Cornell University and M.S. in Journalism from Northwestern University.